Question 1

How to get my first project started?

Accepted Answer

Submit your project details through our contact form or click “Get a Quote” at the top of this page.

For direct inquiries, email contact@twinspleating.com or call/text 323-268-2955.

Please include your full contact information, estimated quantity, fabric type (or if you need us to source it), and a sketch, tech pack, or reference image.

Our team will review your submission and follow up with next steps, sampling options, and pricing guidance.

Question 2

Who is our client?

Accepted Answer

We specialize in B2B pleating, smocking, and specialty stitching for designers, manufacturers, and fashion brands.

Our clients range from emerging designers and growing labels to established fashion houses and major retailers.

Question 3

What Services do we offer?

Accepted Answer

We specialize in pleating, smocking, and specialty stitching for the apparel and design trades.

Our smocking services include elastic through the needle, elastic shirring, plain shirring, multi-needle techniques, decorative smocking, and more.

We also offer specialty stitching such as embroidery, quilting, crochet, blanket stitch, chain stitch, and other custom applications.

For a full breakdown of techniques and capabilities, please visit our Services page.

Question 4

What is your general turn-around time?

Accepted Answer

Samples: 1–3 business days
Production: 5–7 business days

Turnaround times may vary depending on quantity, design complexity, and level of labor required.

Question 5

Do I need an appointment for an consultation?

Accepted Answer

Yes, we recommend scheduling an appointment before visiting our studio so we can give your project our full attention.

Please submit our contact form or call/text/email to arrange a time.

Question 6

Do you have production or sample minimums?

Accepted Answer

We do not have strict minimums. However, pricing becomes more competitive with larger quantities.

Question 7

Do you offer same day services?

Accepted Answer

Same-day service may be available for select designs and is subject to an expedited fee.

Fabric or cut pieces must be received at our studio no later than 9:00 AM.

Question 8

Where are you located?

Accepted Answer

We are located in Boyle Heights in East Los Angeles, approximately 10 minutes east of Downtown Los Angeles.

Question 9

Do you work with production or samples?

Accepted Answer

We provide both sampling and production quantities for pleating, smocking, and specialty stitching services.

While we do not have strict minimums or maximums, an approved sample is required before confirming final production pricing.

Question 10

Do you offer cutting and sewing?

Accepted Answer

We do not provide in-house cutting or garment construction. Our studio specializes exclusively in pleating, smocking, and specialty stitching services.

However, we work closely with trusted partners and can refer you to cutting rooms (small and large runs) as well as cut-and-sew companies for small production runs and full-package services.

Question 11

Do you tailor?

Accepted Answer

We do not provide tailoring or alteration services. Our studio specializes exclusively in pleating, smocking, and specialty stitching.

If needed, we’re happy to recommend trusted tailoring professionals.

Question 12

What can't we do for you?

Accepted Answer

Our studio specializes in pleating, smocking, and specialty stitching applications.
We do not provide:
• Tailoring or alterations

• Garment construction or full-package manufacturing

• General cut-and-sew production

• Laundry or fabric cleaning services

• Retail fabric sales

We do offer select specialty stitching applications such as merrow edge, baby hems, and decorative finishing techniques.
If needed, we’re happy to refer you to trusted partners for services outside our scope.

Question 13

Do you offer domestic & international shipping?

Accepted Answer

Yes. We ship both domestically and internationally.

We primarily use UPS and FedEx for domestic shipments and DHL for international shipments due to their competitive rates. Shipping fees apply.

If you prefer to use your own courier account, please provide your account information when arranging your order.

Question 14

How do I send my order?

Accepted Answer

Before shipping any goods, please submit your project details through the “Get a Quote” link at the top of the page.

Include:

• Full name

• Company name (if applicable)

• Phone number

• Return shipping address

• Quantity being sent

• A sketch, tech pack, or reference image

Once reviewed and approved, we will provide instructions for sending your goods to our studio.

All items shipped must include full contact details. Orders received without contact information will be placed on hold until verified.

Frequently asked questions