Twins Pleating & Stitching, Inc.

These Terms and Conditions ("Terms") govern your registration for receiving SMS notifications, alerts and updates ("SMS Services") from Twins Pleating & Smocking. By registering for our SMS Services, you agree to these Terms. If you do not agree to these Terms, you must not register for SMS Services.

1. Eligibility

You must be at least 18 years of age and have a valid mobile phone number to use our SMS Services. By enrolling in our SMS Services, you confirm that you are the account holder of the phone number provided.

2. Registration

To register for our SMS Services, you must provide your phone number and any additional information requested during the registration process. You agree that the phone number provided is accurate and that you are authorized to receive SMS messages at that number.

3. SMS Content

By enrolling in our SMS Services, you consent to receive SMS messages that may include:

- Service-related updates

- Promotional offers, sales, or discounts

- Alerts or reminders related to your account or services

- Other marketing communications (unless you opt-out)

The content of these messages may vary depending on your preferences and the services you have signed up for.

4. Frequency of Messages

You will receive 1-2 messages per week related to appointment reminders, order updates etc. Message and data rates may apply. Opt out at any time by replying "STOP".

5. Message and Data Rates

Message and data rates may apply according to the terms of your mobile carrier. You are responsible for any charges or fees associated with receiving SMS messages from us. We recommend checking with your mobile provider for information on any applicable fees.

6. Opt-Out/Unsubscribe

You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message you receive. Once you opt out, you will no longer receive promotional messages, but you may still receive important service-related messages.

To opt back in, follow the instructions provided in the SMS, or contact us at 323-268-2955 or contact@twinspleating.com.

7. Consent to Receive SMS Messages

By registering for SMS Services, you consent to receive automated text messages sent to the phone number you provided. These messages may be sent using an automated dialing system or other automated technology.

- You understand and agree that you are not required to provide your consent as a condition of purchasing any products or services from us.

8. Privacy and Data Use

By enrolling in SMS Services, you acknowledge that we will collect, use, and store your phone number and any other information provided in accordance with our Privacy Policy. We will never sell or share your information with third parties except as outlined in our Privacy Policy.

9. No Warranty

We make no representations or warranties regarding the availability, reliability, or accuracy of the SMS Services. We are not responsible for any issues related to the delivery or receipt of SMS messages, including delays, errors, or failures that are beyond our control.

10. Limitations of Liability

To the fullest extent permitted by law, [Your Company Name] is not liable for any damages, losses, or expenses arising from your use of the SMS Services or your inability to receive SMS messages, including but not limited to indirect, consequential, or punitive damages.

11. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to receive SMS messages after any such changes, you agree to be bound by the updated Terms.

12. Termination of SMS Services

We may suspend or terminate your access to the SMS Services at any time, without notice, for any reason, including but not limited to violation of these Terms or at our discretion. You may also terminate your participation in the SMS Services at any time by opting out using the instructions provided in the SMS.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of California. Any disputes arising out of or in connection with these Terms shall be resolved in the competent courts of California.

14. Contact Us / Help and Support

If you have any questions or concerns about this Privacy Policy, or how we handle your personal information, please Text 'HELP' to the number from which you received messages or contact us at:

Twins Pleating & Smocking
3661 Whittier Blvd, Los Angeles, CA 90023
contcat@twinspleating.com

323-268-2955

Privacy Policy:

Effective Date: November 26, 2024. Twins Pleating & Smocking is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you register for SMS communications through our services. By registering for SMS messages, you agree to the practices outlined in this policy.

1. When you register for SMS notifications, we collect the following information:

Phone Number: The primary information needed to send SMS notifications to you.
Optional Information: Your name or other contact details (if provided) to help personalize communications.

2. How We Use Your Information

The information we collect is used solely for the following purposes:

- Sending SMS Notifications: We will use your phone number to send you SMS updates and alerts that you have opted to receive.

- Customer Service: To respond to any inquiries or issues you may have related to your SMS subscription.

3. No Sharing of Information with Third Parties

We are committed to maintaining your privacy. We do not share, sell, or rent your personal information to third parties for any reason, except under the following circumstances:

- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (such as a court order or government agency).

- Service Providers: We may use third-party service providers to help us deliver SMS communications. These service providers are obligated to protect your information and use it only for the purpose of providing the SMS service.

4. Consent to Receive SMS Messages

By registering for SMS notifications, you consent to receive text messages from us at the phone number you provided. These messages may include service-related updates or other information related to our services.

- Message Frequency: You may receive SMS messages from us on a recurring basis, depending on the nature of the service.
- Carrier Fees: Standard message and data rates may apply based on your mobile carrier’s rates.
- Opt-Out: You can opt-out at any time by replying "STOP" to any SMS message you receive. Once you opt out, we will stop sending you further promotional messages, but you may still receive important service-related communications

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

- Access: You may request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations and retention periods.
- Opt-Out: You can withdraw your consent and stop receiving SMS notifications at any time by replying "STOP" to any SMS message.

To exercise these rights, please contact us at contact@twinspleating.com.

7. International Data Transfers

If you are located outside of the Unites States, please note that your personal information may be transferred to and processed in the United States, where our servers are located. By consenting to receive SMS messages, you agree to this transfer and processing.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically.

9. Contact Us / Help and Support