Effective Date: November 26, 2024. Twins Pleating & Smocking is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you register for SMS communications through our services. By registering for SMS messages, you agree to the practices outlined in this policy.
Privacy Policy
1. When you register for SMS notifications, we collect the following information:
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Phone Number: The primary information needed to send SMS notifications to you.
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Optional Information: Your name or other contact details (if provided) to help personalize communications.
2. How We Use Your Information
The information we collect is used solely for the following purposes:
- Sending SMS Notifications: We will use your phone number to send you SMS updates and alerts that you have opted to receive.
- Customer Service: To respond to any inquiries or issues you may have related to your SMS subscription.
3. No Sharing of Information with Third Parties
We are committed to maintaining your privacy. We do not share, sell, or rent your personal information to third parties for any reason, except under the following circumstances:
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (such as a court order or government agency).
- Service Providers: We may use third-party service providers to help us deliver SMS communications. These service providers are obligated to protect your information and use it only for the purpose of providing the SMS service.
4. Consent to Receive SMS Messages
By registering for SMS notifications, you consent to receive text messages from us at the phone number you provided. These messages may include service-related updates or other information related to our services.
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- Message Frequency: You may receive SMS messages from us on a recurring basis, depending on the nature of the service.
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- Carrier Fees: Standard message and data rates may apply based on your mobile carrier’s rates.
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- Opt-Out: You can opt-out at any time by replying "STOP" to any SMS message you receive. Once you opt out, we will stop sending you further promotional messages, but you may still receive important service-related communications
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information:
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- Access: You may request access to the personal information we hold about you.
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- Correction: You may request corrections to any inaccurate or incomplete information.
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- Deletion: You may request that we delete your personal information, subject to certain legal obligations and retention periods.
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- Opt-Out: You can withdraw your consent and stop receiving SMS notifications at any time by replying "STOP" to any SMS message.
7. International Data Transfers
If you are located outside of the Unites States, please note that your personal information may be transferred to and processed in the United States, where our servers are located. By consenting to receive SMS messages, you agree to this transfer and processing.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically.
9. Contact Us / Help and Support
If you have any questions or concerns about this Privacy Policy, or how we handle your personal information, please Text 'HELP' to the number from which you received messages or contact us at:
Twins Pleating & Smocking
3661 Whittier Blvd, Los Angeles, CA 90023
contcat@twinspleating.com
323-268-2955
