Question 1

How to get my first project started?

Accepted Answer

We prefer if you Fill out contact form, email contact@twinspleating.com OR TEXT and let us know what you are sending and how much you are sending.  Please include your full contact information including your full name, company name (if applicable), phone number, address and a picture/sketch reference of your desired design.

Question 2

Who is our client?

Accepted Answer

We specialize in B2B pleating, smocking and stitching for any business at any size. From emerging designers, small businesses to fashion Houses to major retailers.

Question 3

What Services do we offer?

Accepted Answer

Besides pleating, we are experts in smocking, which includes but is not limited to elastic through the needle, elastic shirring, plain shirring, multi-needle, decorative smocking & much more.

We also specialize in unique stitching, such as embroidery, quilting, crochet, blanket, chain stitch, & far more. Check out our services page & our gallery for more information.

Question 4

What is your general turn-around time?

Accepted Answer

For samples: 1-3 business days. 
For production : 5-7 business days, but is subject to your quantity, design, & degree of labor.

Question 5

Do I Need an appointment for an consultation?

Accepted Answer

We HIGHLY recommend you fill out contact form, call, text, OR email to set up an appointment so we can give you our undivided attention when you come in.

Question 6

Do you have production or sample minimums?

Accepted Answer

We do not have any minimums but we offer discounts for larger quantities.

Question 7

Do you offer same day services?

Accepted Answer

We can offer same-day services for SOME designs for a fee, but your fabric must be in our hands no later than 9 am.

Question 8

Where are you located?

Accepted Answer

We are located in the neighborhood of Boyle Heights in East L.A. between Indiana and Esperanza, 10 minutes east of Downtown Los Angeles.

Question 9

Do you work with production or samples?

Accepted Answer

We do both. We offer production services with no minimum or maximum quantities. For an accurate production price, we must first run a sample.

Question 10

Do you offer cutting and sewing?

Accepted Answer

We do not offer in-house cutting or sewing but can refer you to companies that do offer those services, including full-package services.

Question 11

Do you tailor?

Accepted Answer

We DO NOT offer tailoring. Try your local dry cleaners.

Question 12

What can't we do for you?

Accepted Answer

We do NOT offer tailoring, sewing, complete garment sewing, patches, laundry services.

Question 13

Shipping & Receiving

Accepted Answer

We do NOT offer tailoring, sewing, complete garment sewing, patches, laundry services.

Question 14

What can't we do for you?

Accepted Answer

We do NOT offer tailoring, sewing, complete garment sewing, patches, laundry services.

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