Frequently Asked Questions (FAQ's)
Have questions? We've got answers! See below for answers to our most frequently asked questions. Help us keep our resources available to all by finding your answers here before contacting us.
Top 6 Questions
What fabric can I pleat?
What are your prices?
What is your minimum fee?
How to get my first project started with Twins Pleating?
Can you repleat a garment where the pleats have fallen off?
What is your turn-around time?
General
What services do you offer?
Do you have production / sample minimums?
Do you do production or only samples?
What is your general turn-around time?
Do you offer same-day services?
Where are you located?
Do you have other locations?
Do I need an appointment for a consultation?
How to get my first project started with Twins Pleating?
Shipping / Receiving
Pricing
Do you offer domestic and international shipping?
How do I send my order to you?
Do you have other locations?
Where are you located?
What can't we do for you?
Do you offer cutting and sewing?
Do you offer tailoring?
Do you charge by the yard or by the piece?
What are your prices?
What is your minimum fee?
Do you offer student or military discounts?
When does payment need to be recieved?
What are your payment options?
Do you accept checks?
Do you accept credit cards?
Do you accept apple pay?
Stitching
What services do you offer?
Do you offer embroidery services?
How do I prepare my project for embroidery?
Smocking
Do you offer smocking?
How do I prepare my fabric for smocking?
What is the shrinkage ratio for smocking?
Can you smock by the yard?
Do you have a color card for smocking?
Pleating
What fabric can I pleat?
How will I know if my fabric will pleat?
How do I prepare my fabric for sunburst (circular) pleating?
How much fabric do I send you for sunburst?
How do I prepare my fabric for accordion pleating?
What is the shrinkage ratio for pleating?
What is the shrinkage ratio for sunburst/ accordion?
Are there limits to how long or wide a fabric can be?
Can you pleat along the straight grain of the fabric?